Information we collect
When you contact us via phone, our contact form, or in person, we may collect your name, phone number, email address, vehicle details, and information about the repair work you need. We collect this information solely to provide our panel and paint services to you.
How we use your information
We use your information to:
- Respond to your enquiry and provide quotes
- Manage your repair job and communicate progress
- Process insurance claims on your behalf (with your consent)
- Keep records of work completed on your vehicle
Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with your insurance company when processing a claim on your behalf, and only with your knowledge and consent.
Data security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Physical records are kept securely at our workshop.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to access and correct your personal information. If you'd like to review or update your information, contact us at 09 376 4393 or visit us at 11 Williamson Avenue, Grey Lynn.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Chandler Panelbeaters (2007) LTD
11 Williamson Avenue, Grey Lynn, Auckland 1145
Phone: 09 376 4393